help.dropbox.com - URL scan, 24 Aug 2026
MalwareAnalyzer by Cyble scanned help.dropbox.com and returned a benign verdict (score 0). The page resolved to 3.175.115.120 on Amazon.com, Inc. in US. 19 domains and 2 IPs were contacted, over 11 HTTP requests. 1 malware sample communicates with this URL. The request followed 1 redirect before landing. This is a point-in-time observation from 24 Aug 2026; the page may have changed since.
Scan result
- Verdict: benign (score 0) · Confidence 34%
- Scanned URL:
https://www.dropbox.com/help - Domain: help.dropbox.com · IP: 3.175.115.120 · AS16509 · US
- Server: Apache
- Page title: Dropbox Help Center - How to use Dropbox - Dropbox Help
- HTTP status: 200 · text/html;charset=utf-8
- TLS issuer: C=US, O=Amazon, CN=Amazon ECDSA 256 M01 · valid to Dec 2 23: · subject CN=help.dropbox.com
- HTTP requests captured: 11
- Scan tier: fast · observed 2026-08-24 07:33:04 UTC
Redirect chain
https://www.dropbox.com/helphttps://help.dropbox.com/
Malware communicating with this URL (1)
These samples were observed contacting or being served from help.dropbox.com. Each links to its full analysis.
- 9c92ae7c1816b874f53defebdb3ddb52abb3263b729e47f45558a528be69f5d4 - referenced ·
9c92ae7c1816b874f53defebdb3ddb52· first seen 2026-08-24
Antivirus & YARA (1 of 48 engines)
- YARA: delivr.to detections [yara]: DLV_HTML_Smuggling (page content)
These signatures matched text in the page. Pages that quote or document malware can match them, so on their own they do not make a page malicious.
Why this verdict
- Antivirus/YARA detection in page content: DLV_HTML_Smuggling
- Valid TLS, no impersonation or off-origin credential post
Detected technologies
- Apache
- Amazon CloudFront
Contacted infrastructure
- 3.175.115.120 - AS16509 Amazon.com, Inc. (United States)
- 162.125.83.18 - AS19679 Dropbox, Inc. (Australia)
Observed indicators
- help.dropbox.com
- aem.dropbox.com
- www.dropbox.com
- www.knotch-cdn.com
- static.cloud.coveo.com
- community.dropbox.com
- learn.dropbox.com
- dash.dropbox.com
- www.docsend.com
- sign.dropbox.com
- app.reclaim.ai
- experience.dropbox.com
- blog.dropbox.com
- events.dropbox.com
- jobs.dropbox.com
- dropbox.gcs-web.com
- twitter.com
- www.facebook.com
- www.youtube.com
- 3.175.115.120
Other scans of help.dropbox.com (1)
This host has been scanned before. Each scan is a separate observation, so a verdict here does not carry over to the others.
- 24 Aug 2026 - benign ·
https://community.dropbox.com/en/
Questions about help.dropbox.com
- Is help.dropbox.com safe?
- The scan of help.dropbox.com on 24 Aug 2026 found no evidence of harm. That is the absence of a finding at one point in time, not a guarantee: a page can change, and a scan only sees what it was served.
- What malware is associated with help.dropbox.com?
- 1 analysed samples communicate with this URL.
- How was help.dropbox.com checked?
- A static pass resolved DNS, captured TLS and headers and followed the redirect chain, and where the fast tier allows, a headless browser rendered the page and recorded every request. Egress is SSRF-locked. Signatures that matched only page text are weighted far below one that matched a served file, because a page documenting malware matches the same rules.
Scanned at the fast tier - see how URL scanning works.
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Scanned on MalwareAnalyzer by Cyble · Open interactive scan